SERVICE CONCEPT

服务理念



提倡服务的全程化和全员化,将服务理念和服务意识贯彻到每一个员工的心中,通过专业化的售前服务,与客户一体的售中服务,帮助客户排除故障及解决问题的售后服务等全程服务体系,确保服务过程的完美质量,提高企业的竞争力。公司有专职的客户服务部,另五大职能部门配合客服部,其中包括信息部、订单部为不同的客户解决不同的问题;客户服务部还具备专业的知识库和专业技术人员,可及时回答客户的问题;

全力构造“直接反馈、同步响应、系统联动”的客户服务系统,各一线人员及时将客户的问题即时传输给公司相关部门,各部门同时启动支持解决程序,并在充分沟通的基础上,第一时间制定整体解决方案,以最快的速度解决问题。

目前,公司在全国的各省市自治区均配备了专业的售后服务人员,对所有产品在全国范围内提供售后联保服务,让各地用户放心地享受到后期服务,保证将客户意见、故障报修等情况在第一时间内反馈到公司客户服务部。


SERVICE SYSTEM

服务系统



提倡服务的全程化和全员化,将服务理念和服务意识贯彻到每一个员工的心中,通过专业化的售前服务,与客户一体的售中服务,帮助客户排除故障及解决问题的售后服务等全程服务体系,确保服务过程的完美质量,提高企业的竞争力。公司有专职的客户服务部,另五大职能部门配合客服部,其中包括信息部、订单部为不同的客户解决不同的问题;客户服务部还具备专业的知识库和专业技术人员,可及时回答客户的问题;

全力构造“直接反馈、同步响应、系统联动”的客户服务系统,各一线人员及时将客户的问题即时传输给公司相关部门,各部门同时启动支持解决程序,并在充分沟通的基础上,第一时间制定整体解决方案,以最快的速度解决问题。

目前,公司在全国的各省市自治区均配备了专业的售后服务人员,对所有产品在全国范围内提供售后联保服务,让各地用户放心地享受到后期服务,保证将客户意见、故障报修等情况在第一时间内反馈到公司客户服务部。


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久经验证的天然抗衰老护理方法

作者:法兰美化妆品 浏览: 发表时间:2022-10-10 00:00:00

Our skin changes with age : it becomes more fragile, drier, duller and loses suppleness. Mature skin requires treatments different from those used on younger skins and day creams should be chosen accordingly. But don't worry - our guide will show you the way.[Translation]

TIP[TRANSLATION]
1

What mature skin needs[Translation]

Everyone ages at a different rate: some people age faster due to genetic factors, while others due to excessive sun exposure, a bad diet or smoking. However, towards the age of 50, we're all left with deeper lines, as the skin's cell renewal begins to slow down. Wrinkles deepen around the forehead and eyes, laughter lines appear around the mouth and age-related liver spots become more apparent. Throw in a menopause-related drop in oestrogen, which causes collagen and elastin production to decrease, and our skin is left in a fragile state.  And at this point in our lives, our skin has different needs to what it did when we were in our 20s ; it needs to be hydrated to replenish the hydrolipidic film, the cell renewal process needs helping along, while the collagen production also needs encouraging. 
[Translation]

TIP[TRANSLATION]
2

Anti-ageing day cream[Translation]

To turn back the clock in our fight against sagging skin, we need to use a treatment that both repairs damage and offers anti-ageing action. Mature skin needs a day cream that moisturises, helps improve the definition of our facial contours, increases the skin's elasticity and brightens the complexion. Most anti-aging face creams have a high lipid content, which will nourish and replenish the epidermis. Look out for ingredients such as hyaluronic acid, which retains moisture in the skin, vitamin C to help fade any hyperpigmentation, and retinol to increase cell production. A nourishing and moisturising day cream should be applied to the face, neck and cleavage on a daily basis. 
[Translation]

TIP[TRANSLATION]
3

Specific day care[Translation]

Look out for a day cream with a built-in SPF to help prevent sun damage that could further age your skin. If your cream doesn't contain sun protection, be sure to apply it separately, afterwards. Equally, consider using a serum before applying your day cream to encourage your skin to synthesise collagen and elastin ; the two proteins found in abundance in younger skin; and work as a pre-emptive strike against the effects of ageing. A specific night cream will help to repair your skin while you sleep. Night creams are often much richer than day creams, with deeply nourishing and restorative ingredients. Massage one into your face before bedtime, let it work its magic, and by morning your skin should be much softer and hydrated.[Translation]


久经验证的天然抗衰老护理方法
冬季,室外寒风冷冽,室内温暖干燥,肌肤容易受到损伤。 肌肤表皮感觉紧绷、干燥并泛红
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